Responding to an underperforming employee

Responding to an underperforming employee

Given how confusing and stressful these times have been for individuals, you might find that employees are not performing at the standard you expect them to. This can prevent the company from meeting its goals and slow down growth. It is important that you critique yourself before you start questioning the employee. The employee should…

Customer retention strategies

Customer retention strategies

Retaining customers is just as important as acquiring new ones, if not more important. This is because unless customers had a negative experience with your company, they will use your services or buy your products again. Here are some strategies you can use to retain your customers: Observing customer behaviours: Analysing customer behaviour patterns will…

Building a strong team

Building a strong team

Individuals often need to come together to form a team in order to successfully accomplish tasks in the workplace. Employers should aim to build team cohesion so that team members are co-operating and working efficiently. Employers should: Encourage regular communication within team members. Simplifying the communication process for individuals so that they can keep team…

Making employees feel valued

Making employees feel valued

Statistics have shown that employees who feel valued are more motivated to perform their best. But how can a business make employees feel valued so that they can encourage this behaviour? Recognition It can be as simple as letting employees know that they are valued. This can occur one-on-one or in group settings. Vocalising appreciation…

Dealing with interview jitters

Dealing with interview jitters

An interview can be intimidating even if you are the perfect person for the job. Improving your performance during an interview can be a matter of learning to alleviate your anxiety. Preparing for your interview can be extremely helpful. Read about the company and what they do Prepare your responses to common interview questions (strengths,…

Readapting to working from the office

Readapting to working from the office

As businesses are looking to bring their employees back into work, it is important to ensure that your workstyle practices allow you to seamlessly integrate into working from the office. Try adopting these changes to make your transition into the office space easier. Structure your daily routine Working in an office space structures your day,…

Dealing with work related anxiety

Dealing with work-related anxiety

Studies have shown that while only 9% of individuals have a diagnosed anxiety disorder, 40% experience ongoing stress or anxiety in their daily lives. For many, work can be the source of constant stress. Signs that you may be feeling anxious at work include excessive or irrational worrying, sweating, increased heart rate, feeling jittery, or…

Making safer workspaces

Making safer workspaces

As employees return to office spaces, there is a growing concern as to how employees can protect themselves at work. It is crucial that employers carefully plan their work spaces to minimise the risk of COVID transmissions. Consider the following essential ways you can adapt your workspace to protect your employees and customers during these…

How to avoid hiring the wrong person

How to avoid hiring the wrong person

There is a growing demand for new employees as businesses open their doors again. However, a bad hire can damage the reputation of your business, impact the work environment and may force you to restart the recruitment process. Small businesses can be especially impacted by the significant expenses involved in hiring new employees. Business owners…

How to build a successful virtual team

How to build a successful virtual team

As the pandemic pushes businesses to run their usual operations online, it can be hard to make sure that your virtual teams are working efficiently and productively. Here are some tips to ensure your employees are communicating and working effectively despite being physically distanced. Use multiple communication tools The best way to make sure your…